Create a Refund Request

Facades: merchant

When used on a confirmed invoice - invoice will decline and a refund is created for the full amount of the invoice. Refund is un-cancellable in this case as invoice has been declined.

When used on a complete invoice - invoice remains complete but enters the refund flow for the requested refund amount. Refund is cancellable.



  • Invoices will require buyer contact information, either an Email (recommended) or SMS, to be refunded.
  • On confirmed invoices, the refund is worked out between BitPay and buyer as no funds have been credited to merchant ledger.